Privacy policy
Last updated: 31 October 2026
This policy explains how Ben Scott Coaching collects, uses and protects your personal information when you sign up for my free guide, apply for coaching or become a client.
Who I am
Ben Scott Coaching is run by Ben Scott, an online fitness coach based in the UK. I'm the data controller for the personal information described here. You can contact me about your data at ben@benscottcoaching.co.uk.
What information I collect
- Free guide sign-up: your first name and email address.
- Coaching application: your name, email, age, height, weight, goals, training history and availability, where you train, any injuries, health conditions or medication you tell me about, and anything else you choose to share.
- Coaching clients: your training, nutrition and progress information, messages with me, and payment details. Card payments are handled by Stripe, and I never see or store your full card number.
Health information
Details about injuries, health conditions, medication and body weight count as health data, which UK law treats as special category data. I only collect it with your explicit consent, and I only use it to check that coaching is suitable and safe for you and to build your plan. You can withdraw your consent at any time, but I may not be able to coach you safely without it.
How I use your information and why
- To send the free guide and my emails with tips, guides and coaching information, based on your consent. You can unsubscribe at any time using the link in every email.
- To review your application and reply to you, as a step you've asked me to take before we agree to work together.
- To deliver coaching, take payments and support you as a client, to carry out our agreement.
- To keep financial records, to meet my legal obligations.
Who I share it with
I never sell your information. I use trusted services to run my business, and they process data on my behalf:
- Sender and Kit, for my email list, sign-up forms and web pages
- Tally, for the coaching application form
- Stripe, for payments
- Everfit, for your training plan and tracking
Some of these providers may store data outside the UK. Where they do, they use safeguards approved under UK data protection law.
How long I keep it
- Email list: until you unsubscribe.
- Applications that don't go ahead: deleted within 6 months.
- Client records: kept while you're a client, then deleted within 12 months, except financial records, which I keep for as long as the law requires (usually 6 years).
Your rights
You have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to how I use it, to ask for it to be transferred, and to withdraw consent at any time. To do any of these, email me at ben@benscottcoaching.co.uk. I'll respond within one month.
Complaints
If you're unhappy with how I've handled your information, please contact me first so I can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
Changes to this policy
I may update this policy from time to time. The date at the top shows when it last changed.
